Personal Data

The General Data Protection Regulation is a set of laws put in place by the European Commission from May 25, 2018 for all companies that have an activity in Europe.

WHAT DOES IT REALLY CHANGE?

To protect Internet users against data leaks or the misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer processing that is carried out using the data collected.

Like all e-merchants, we collect data on our Internet users and we work with several third-party providers, who therefore have access to part of our data.
This data is essential to offer you the best possible experience on our site and to guarantee the smooth running of your order.

DOES MONSIEUR CHAUSSURE SELL MY PERSONAL DATA?

No.

Some companies exchange customer files for commercial prospecting, this is not the case with Monsieur Chaussure.
All the data we collect is with us and will never be given, rented or sold to a third party.

ARE MY PASSWORDS SECURE?

Passwords are stored “encrypted” and cannot be decrypted. Your passwords are therefore safe.

AND MY CREDIT CARD NUMBER?

Bank card transactions are carried out directly on the platforms of our banking partners CIC and Société Générale, which guarantee the security of your data.
At no time do we have access to your credit card number.

WHAT PERSONAL DATA DO YOU COLLECT FROM ME AND WHAT IS IT USED FOR?

Ordered:

When you create a customer account on our site, we record in our systems all the information necessary to place an order: your email, your first and last name, your postal address and your telephone number in order to be able to prepare and deliver your package to you.

These order data are sent to the various service providers who work to ensure that your package arrives at your home: our logistician who prepares the package and the carrier who brings it to your home.

They have absolutely no right to use your data for anything other than to process your order and must delete this data from their computer system after processing. These service providers store the data in data centers in Europe.

However, if you choose to have your delivery outside of Europe, your data such as your postal address is necessarily transmitted to the logistics services of the carrier who will deliver to you in that country.

Newsletter:

If you have given us your consent, we also use your email address to send you our weekly newsletter. Please note that if you no longer wish to receive these emails, you can unsubscribe at any time by clicking the “unsubscribe” link located at the bottom of the newsletter. The onset is immediate.

The service provider we use for our newsletters is French, and ISO-27001 certified. As such, it guarantees us maximum security on data storage.

Statistics:

In order to constantly improve ourselves, we use software and services operated by third-party providers that allow us to better understand our business. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.

Most of our tools are hosted in France or in Europe, but some have an activity in the United States.
As a result, all this data manipulated for statistical purposes outside Europe is completely anonymized.

Publicity:

Like most online merchants, we log visits and then display targeted advertising when you browse other websites. This process does not manipulate any personal data and neither the advertising network nor the third-party sites displaying our advertisements have access to your personal details.

However, if you no longer wish to see our advertisements, you can clear the cookies in your web browser.

How to delete cookies: https://www.comment-supprimer.com/les-cookies/

WHAT SHOULD I DO IF I WANT TO MODIFY OR DELETE THE DATA YOU HAVE ABOUT ME AT HOME?

Most of the data can be modified directly by you from your customer area on our website.
If ever you do not find what you want, we invite you to write to us via our online form, specifying your request.

TRACERS AND COOKIES

Like all websites, we use cookies and tracers to ensure the proper functioning of the website, perform audience measurements, and provide you with a relevant experience.

Since April 1, 2021, you have the possibility to refuse these trackers and cookies:

PrestaShop-3cf9847dc88cb8377c41b6afdefff8a8: this cookie stores your basket, allows connection to a customer account, and all the information essential for the operation of the website.

_lglaw: allows you to remember your choice regarding cookies and trackers.

Google Analytics: GA is a software suite allowing audience measurement (page views, number of visitors, effectiveness of our products, analysis of clicks on the various elements of the website, etc.). All information sent to this tool is anonymous.

Google Adword: measure allowing us to measure the effectiveness and improve the relevance of our advertisements on certain advertiser sites.

Facebook: measure the effectiveness and improve the relevance of our advertisements on the Facebook social network.